Privacy Policy

1. Information We Collect

Information You Provide

When you visit our store or use our website, we may collect:

• Identity Information: Name, date of birth, government-issued ID information (required by California law for age verification)
• Contact Information: Email address, phone number, mailing address
• Medical Information: Medical marijuana recommendation details (for patients only, stored separately and securely)
• Transaction Information: Purchase history, payment method (last 4 digits only), loyalty program data
• Communication Data: Correspondence with our team, survey responses, feedback

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring website
• Location Data: General geographic location (city/region level)
• Cookies: See our Cookie section below for details

2. How We Use Your Information

Purpose	Data Used
Age & identity verification (legal requirement)	ID information, date of birth
Process transactions	Contact info, payment details
Loyalty & rewards programs	Purchase history, contact info
Marketing communications (with consent)	Email, phone, preferences
Improve our services	Usage data, feedback
Legal compliance & reporting	Transaction records, ID verification

3. California Cannabis Regulations & Data Retention

As a licensed California cannabis retailer, we are required by the Bureau of Cannabis Control and METRC (Marijuana Enforcement Tracking Reporting Compliance) to:

• Verify customer age and identity for every transaction
• Maintain transaction records for a minimum of 7 years
• Report sales data to state track-and-trace systems
• Never sell customer information to third parties for marketing purposes

4. Information Sharing

We do NOT sell your personal information. We may share your information only with:

• State Regulatory Agencies: As required by California law (BCC, CDPH, METRC)
• Service Providers: Payment processors, point-of-sale systems, email marketing platforms (under strict data protection agreements)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Your Privacy Rights (CCPA)

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request what personal information we've collected about you
• Right to Delete: Request deletion of your personal information (subject to legal retention requirements)
• Right to Opt-Out: Opt out of the sale of personal information (we don't sell your data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@goldenstategreens.com or visit our store with valid ID.

6. Cookies & Tracking

Our website uses cookies to:

• Remember your age verification
• Keep you logged into your account
• Analyze website traffic (Google Analytics)
• Remember your preferences

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics (website analytics)
• Dutchie/Jane (online ordering)
• Springbig/Alpine IQ (loyalty programs)

7. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure, encrypted storage for sensitive data
• Limited employee access on a need-to-know basis
• Regular security audits and updates
• PCI-compliant payment processing

While we take extensive precautions, no system is 100% secure. Please protect your account credentials and notify us immediately of any unauthorized access.

8. Children's Privacy

Our website and services are strictly for adults 21 and over (or 18+ with valid medical recommendation). We do not knowingly collect information from anyone under the legal age. If we discover we have collected data from a minor, we will delete it immediately.

9. Marketing Communications

With your consent, we may send you:

• Promotional emails about deals and new products
• SMS/text messages about orders and promotions
• Loyalty program updates and rewards

You can opt out at any time by:

• Clicking "unsubscribe" in any marketing email
• Replying STOP to any text message
• Contacting us directly
• Updating preferences in your account

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make significant changes, we will:

• Update the "Last Updated" date at the top
• Post a notice on our website
• Send an email notification for material changes (if you've provided your email)

11. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@goldenstategreens.com
• Phone: (619) XXX-XXXX
• Mail: Golden State Greens, Privacy Officer, Point Loma, San Diego, CA
• In Person: Visit our store with valid ID

We will respond to privacy requests within 45 days as required by California law.